Returns, Replacements & Refunds

At TheDryNest™, we carefully inspect and pack all orders before dispatch.

Replacement Eligibility

If you receive a product that is:

• Damaged during transit
• Defective on arrival
• Incorrect item received

Please contact us within 48 hours of delivery.

Support Email:
thedrynest.store@gmail.com

Please include:

• Order number
• Clear photos/videos of the issue
• Images of the product packaging

After verification, we will arrange a replacement if the claim is approved.

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Returns

Due to the nature of the product and hygiene considerations, we do not accept returns for:

• Change of mind
• Incorrect expectations
• Preference-based reasons
• Used products
• Products damaged due to misuse

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Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

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Refunds

Refunds are provided only in the following situations:

• Product is unavailable after order placement
• Order is cancelled before dispatch
• Duplicate payment made by the customer

Approved refunds will be processed within 5–7 business days.

For Cash on Delivery orders, bank account details may be required for refund processing.

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Product Usage Disclaimer

TheDryNest™ is designed to assist indoor drying using warm airflow.

Drying time may vary depending on:

• Fabric type
• Garment thickness
• Moisture level
• Room conditions

Actual drying time may vary from customer to customer.